{"id":11842,"date":"2026-04-16T15:11:28","date_gmt":"2026-04-16T13:11:28","guid":{"rendered":"https:\/\/kanada.amenity.cz\/?page_id=11842"},"modified":"2026-04-16T15:11:28","modified_gmt":"2026-04-16T13:11:28","slug":"faq","status":"publish","type":"page","link":"https:\/\/kanada.amenity.cz\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

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FAQ \u2013 AMENITY HOTEL & RESORT \u010cESK\u00c1 KANADA<\/span><\/h1>\n

South Bohemia | Nov\u00e1 Byst\u0159ice | \u010cesk\u00e1 Kanada Nature Park | Hotel and family houses<\/span><\/p>\n

A nature resort in the heart of \u010cesk\u00e1 Kanada with a swimming pool, wellness & balneo centre, a golf course, and a wide range of indoor and outdoor activities.<\/span><\/p>\n

This FAQ answers the most common questions from guests planning a stay in \u010cesk\u00e1 Kanada throughout the year.<\/strong><\/span><\/p>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]

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ACCOMMODATION AND LOCATION<\/span><\/h3>\n

Which part of the Czech Republic is called \u010cesk\u00e1 Kanada and why?<\/b><\/span><\/p>\n

\u010cesk\u00e1 Kanada is the name of a nature park area on the border of South Bohemia and the Vyso\u010dina region. The name comes from its rugged landscape, forests, ponds, and cooler climate, which resemble northern nature. This area is also located on the same latitude as Canada.<\/span><\/p>\n

In which town can I find Amenity Hotel & Resort \u010cesk\u00e1 Kanada?<\/b><\/span><\/p>\n

The resort is located in Nov\u00e1 Byst\u0159ice in the \u010cesk\u00e1 Kanada Nature Park area.<\/span><\/p>\n

Who is accommodation at Amenity Hotel & Resort \u010cesk\u00e1 Kanada suitable for?<\/b><\/span><\/p>\n

The resort is suitable for couples, active guests, golfers, wellness lovers, and corporate clients.<\/span><\/p>\n

What types of accommodation does Amenity \u010cesk\u00e1 Kanada offer?<\/b><\/span><\/p>\n

Amenity \u010cesk\u00e1 Kanada offers new and modern hotel rooms and standalone fully equipped houses without catering, suitable for larger groups.<\/span><\/p>\n

Where does check-in take place and where do I collect the keys for my stay?<\/b><\/span><\/p>\n

Check-in takes place at the hotel reception, where guests collect the keys to their room. Keys to the houses are prepared directly in the houses upon prior arrangement.<\/span><\/p>\n

How do I collect the keys for a stay in the houses?<\/b><\/span><\/p>\n

Please collect the keys to the houses at the hotel reception. They must also be returned there after your stay.<\/span><\/p>\n

When is the best season to visit \u010cesk\u00e1 Kanada?<\/b><\/span><\/p>\n

The resort is open all year round. The summer months are popular for cycling and hiking, while the winter season is ideal for cross-country skiing and peaceful wellness stays.<\/span><\/p>\n

RESTAURANT AND SERVICES<\/span><\/h3>\n

Is there a restaurant in the resort?<\/b><\/span><\/p>\n

Yes, the resort has its own restaurant in the hotel building.<\/span><\/p>\n

What dining options are available?<\/b><\/span><\/p>\n

Half board in buffet style is included in the accommodation price for hotel guests. A daily restaurant menu is also available.<\/span><\/p>\n

What time is breakfast served?<\/b><\/span><\/p>\n

Breakfast is served from 7:30 a.m. to 10:00 a.m.<\/span><\/p>\n

What time is dinner served?<\/b><\/span><\/p>\n

Dinner is served from 6:00 p.m. to 8:30 p.m.<\/span><\/p>\n

What benefit programmes can I use at Amenity \u010cesk\u00e1 Kanada?<\/b><\/span><\/p>\n

We accept FKSP, Edenred, Pluxee (Sodexo), Benefit Plus, and UpBenefity. Benefits can be used for accommodation, wellness, and the restaurant.<\/span><\/p>\n

Can I use an Amenity gift voucher for my stay?<\/b><\/span><\/p>\n

Yes, Amenity gift vouchers can be used for stays and services, including the restaurant.<\/span><\/p>\n

Is there an electric car charging station on site?<\/b><\/span><\/p>\n

Yes, a charging station is available. Charging prices are governed by the energy supplier\u2019s rules.<\/span><\/p>\n

WELLNESS, POOL, AND RELAXATION<\/span><\/h3>\n

How large is the swimming pool?<\/b><\/span><\/p>\n

The wellness area includes a 25-metre swimming pool suitable for recreational and fitness swimming.<\/span><\/p>\n

What are the opening hours of the pool with whirlpools?<\/b><\/span><\/p>\n

The pool with whirlpools is open daily from 6:30 a.m. to 10:00 p.m.<\/span><\/p>\n

Is the wellness area also accessible to day visitors who are not staying overnight?<\/b><\/span><\/p>\n

Yes, the wellness area is also open to the public during designated times. We recommend booking in advance through the reception. Capacity is limited.<\/span><\/p>\n

When can I use the saunas and other wellness treatments? How do I book them?<\/b><\/span><\/p>\n

Saunas and treatments are available according to the current opening hours of the wellness centre, from 10:00 a.m. to 10:00 p.m. We recommend making a reservation at least 24 hours in advance through the reception.<\/span><\/p>\n

FAMILIES, SPORTS, AND LEISURE TIME<\/span><\/h3>\n

What other leisure activities are available at the resort?<\/b><\/span><\/p>\n

At the resort and in the surrounding area, you can enjoy golf, fitness, outdoor activities, cycling, and hiking.<\/span><\/p>\n

Is there a fitness centre at the resort?<\/b><\/span><\/p>\n

Yes, the resort includes a professional fitness centre.<\/span><\/p>\n

Can I play golf nearby?<\/b><\/span><\/p>\n

Yes, right next to the resort there is Golfresort Monachus with an 18-hole professional course and a 9-hole practice course.<\/span><\/p>\n

Can non-hotel guests also use the local golf courses?<\/b><\/span><\/p>\n

Yes, golf services are also available to non-accommodated guests according to the current offer.<\/span><\/p>\n

Does the resort offer e-bike rental?<\/b><\/span><\/p>\n

Yes, e-bike rental is available at the resort.<\/span><\/p>\n

What trips or trails do you recommend in \u010cesk\u00e1 Kanada?<\/b><\/span><\/p>\n

We recommend cycling trails, hiking routes around the ponds, the Nov\u00e1 Byst\u0159ice narrow-gauge railway, and Land\u0161tejn Castle. More trip tips can be found on the website in the activities section.<\/span><\/p>\n

Is it possible to organise a wedding or family celebration at the resort?<\/b><\/span><\/p>\n

Yes, the resort offers facilities suitable for weddings and private events.<\/span><\/p>\n

CORPORATE EVENTS AND TEAMBUILDING<\/span><\/h3>\n

Can corporate conferences, training sessions, or teambuilding events be organised at Amenity \u010cesk\u00e1 Kanada?<\/b><\/span><\/p>\n

Yes, the resort has conference facilities and amenities for corporate events, training sessions, and teambuilding. For a specific offer, please contact the Sales & Events department at events@amenity.cz<\/a>.<\/span><\/p>\n

PRACTICAL INFORMATION<\/span><\/h3>\n

When are check-in and check-out at Amenity \u010cesk\u00e1 Kanada?<\/b><\/span><\/p>\n

Check-in is from 4:00 p.m. and check-out is by 10:00 a.m. Early arrival and late departure are possible if reserved during online booking or upon individual arrangement with the reception, depending on current resort capacity.<\/span><\/p>\n

Is parking at the \u010cesk\u00e1 Kanada resort free of charge?<\/b><\/span><\/p>\n

Yes, parking is free of charge. Hotel rooms include 1 parking space, while family rooms and houses for 4 or more guests include 1\u20132 parking spaces.<\/span><\/p>\n

Is it possible to stay with pets?<\/b><\/span><\/p>\n

Yes, pets are allowed. The fee is CZK 500 per night. A maximum of 1 pet per room is allowed, only in selected room types. For larger breeds, we recommend consulting the reception before booking.<\/span><\/p>\n<\/div><\/div>

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<\/div>

CONTACTS<\/span><\/h3>\n<\/div><\/div>
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Hotel reception:<\/strong><\/p>\n

\ud83d\udccd Amenity Hotel & Resort \u010cesk\u00e1 Kanada<\/span><\/p>\n

\ud83d\udce7 kanada@amenity.cz<\/a><\/span><\/p>\n

\ud83d\udcde +420 775 445 880<\/a><\/span><\/p>\n

\ud83c\udf10 https:\/\/kanada.amenity.cz<\/a><\/span><\/p>\n<\/div><\/div>

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Sales & Events \u2013 Amenity Resorts:<\/strong><\/p>\n

\ud83d\udce7 events@amenity.cz<\/a><\/span><\/p>\n

\ud83d\udcf1 +420 771 263 711<\/a><\/span><\/p>\n

\ud83d\udcf1 +420 770 331 132<\/a><\/span><\/p>\n

\ud83c\udf10 https:\/\/amenity.cz\/event-v-amenity-resorts\/<\/a><\/span><\/p>\n<\/div><\/div>

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